Who We Are

Keith currently serves as President and CEO for Benchmark Tax Group. He began his sales tax career in 1994 and joined Benchmark at its inception in 1997. His expertise and passion for obtaining tax savings for clients has been an integral part of the firm’s growth and establishing Benchmark as a leader in the sales and use tax industry.

Under Keith’s leadership, Benchmark has achieved a 100-percent success rate in generating refunds for manufacturing clients. He knew by adhering to his core values of integrity and hard work, the results would follow. Keith has personally realized more than fifty million dollars in sales and use tax savings and reductions for clients ranging from one million dollars in annual gross sales to Fortune 500 companies with more than one billion in annual gross sales.

Keith’s objective is not solely financial recovery for clients. He is equally passionate about education and training. He enjoys getting to know different companies and their staff, and through his expertise provide customized training courses clients benefit from for years to come.

Graduating from The University of Texas at Tyler with a BBA in Accounting, Keith resides in McKinney with his wife Suzanne.

Suzanne has been with Benchmark since its inception in 1997 and currently serves as Vice President for the firm. Over the years she has played an integral role in the company’s success. Whether it’s recruiting, overseeing staff from all departments or managing company procedures, Suzanne is committed to serving the firm and its clients. Her meticulous work ethic and willingness to do whatever it takes is realized in other capacities, such as field work, data entry and administrative support.

Originally from Amarillo, Suzanne graduated from Texas Tech University and currently resides in McKinney, Texas with her husband Keith, where she enjoys working out, playing tennis, cooking and gardening.

Mr. Fuller currently serves the Houston market as Sales & Use Tax Consultant for Benchmark. Having worked as a Texas State Auditor for 12 years has given Quincy an in-depth understanding of the audit process and taxability issues. As an auditor, he worked with many industries and is familiar with the angles the state takes with each. Industries he represented as a State Auditor include manufacturing, oil and gas, construction, retail and wholesale, landscaping, engineering, computer and software, hotels, janitorial, bars and restaurants, transportation and finance.

Since 2013, Quincy has enjoyed working on behalf of taxpayers, representing industries such as manufacturing, contractors, retail, oil and gas, telecommunication, restaurants, country clubs and hotels to name a few. Under his guidance and expertise, Quincy is proud of the millions of dollars he has saved clients in his time as a consultant. These savings are a direct result of his commitment to client service. Although Quincy values his time spent as an auditor, there is no comparison with the reward he gets in helping businesses of all types.

Quincy received his BBA in Accounting from Prairie View A&M and also has a Master of Science in Accounting. Quincy, his wife and the youngest of his three children currently reside in Houston, while his two older children are in college. In his spare time, he enjoys being active outdoors. He appreciates nature and the beauty the world has to offer.

Charles currently serves as Sales & Use Tax Consultant for Benchmark Tax Group. Mr. Chance is a 40-plus-year veteran in the sales & use tax industry. His experience on both sides of the spectrum, the state and on behalf of taxpayers, makes Charles a valuable advocate for companies selected for sales tax audits in Texas.

Early in his career, Mr. Chance supervised the Dallas and Oklahoma offices for the Louisiana Department of Revenue, including sales tax, income tax, franchise and severance tax. He later served as State Tax Supervisor for Santa Fe Minerals, EDS Corp and Pearle Vision Center, where during each tenure, was responsible for all state and local taxes. In addition to time served at Arthur Andersen as a Regional Texas Manager, Charles owned his own consulting practice, representing clients in a variety of Texas and Louisiana sales tax issues and audits.

Charles received his Bachelor of Science degree in accounting at Louisiana State University. He became a CPA in Louisiana in 1979 but is currently retired. He has been a member of the American Institute of Certified Public Accountants since 1979.

Shelley currently serves the Austin market as Sales & Use Tax Consultant for Benchmark. She began her sales & use tax career 25 years ago, performing reverse sales tax reviews for a variety of clients and working directly with the Texas Comptroller to meet all filing requirements.

In 1996 Shelley would build on her sales & use tax experience, going to work for C.L. Chance & Company, where she helped clients realize refunds through reverse audit reviews. Because all companies are different with different accounting systems in place, Shelley embraced the challenge of each client and the responsibility in preparing and presenting records to the Texas Comptroller. As her family grew, she continued her work with C.L. Chance but also established a home-based practice of her own, managing the month-to-month bookkeeping operations for companies in the real estate, service, retail, construction, medical and food and beverage industries.

Shelley received her B.S. degree in Accounting from Texas A&M. She resides in Austin, TX with husband Ken and their two children Beau and Hays. Their oldest, Haley, is currently attending Texas A&M. Shelley has applied her servant’s heart to everything she does, including cooking meals for events at Lake Travis United Methodist Church since 2005 and serving as Treasurer for the Trustees of her church since 2012.

Greg currently serves as Sales and Use Tax Consultant for Benchmark. Upon high school graduation, Greg pursued his passion for golf, and worked within the Professional Golf Association as a caddy for various professional golfers, including Bubba Dickerson, Chris Couch, Tag Ridings and Brendon de Jonge to name a few. He won three National Tournaments with two different pro golfers. After 12 years in the PGA, Greg completed his education, graduating Magna Cum Laude, with a Bachelor of Science Degree in Accounting from University of Texas Arlington. Greg then ranked number one in his class of auditor training courses, and accepted a position as a Texas State Auditor for the Texas Comptroller where he served four years. As an auditor, issuing assessments to hard-working business owners was not fulfilling. Greg realized he would rather represent the taxpayer as he continued to see a lack of knowledge as the common denominator for assessments. Since joining Benchmark, Greg has thrived as a consultant. With his passion to help businesses, and valued relationships with auditors in the Dallas-Fort Worth area, Greg obtains optimal results for his clients as he navigates them through the complexities of sales tax audits.

Nigel currently serves the Houston market as a Tax Consultant for Benchmark Tax Group.

Nigel is a former supervisor at the Texas Comptroller’s office. Overseeing audits in both Sales & Use tax and Franchise Tax. He worked for the Texas Comptroller of Public Accounts for over 15 years giving Nigel an in-depth understanding of the audit process and taxability issues as an auditor and as a supervisor.

As a former supervisor; Nigel was responsible for overseeing his own group, which worked on many industries and is uniquely familiar with the angles the state takes with each. Industries he represented as a State Auditor and supervisor include manufacturing, oil and gas, construction, retail and wholesale, landscaping, engineering, computer and software, hotels, janitorial, bars and restaurants, transportation and finance.

Nigel received his BBA in Accounting from the University of Houston. In his spare time, Nigel enjoys being active such as playing soccer. He appreciates nature and the beauty the world has to offer.

Kelly currently serves as Sales & Use Tax Consultant for Benchmark. Throughout her 23-year career as a sales and use tax specialist, she has been a valuable asset to companies both large and small, representing a wide range of industries. Kelly spent the first 10 years of her career as an agent for the State of Ohio, where she managed compliance audits for sales and use and franchise tax. Since then she served as Tax Compliance Manager for OPERS – a $54 billion dollar retirement plan system. Throughout her tenure, she received recognition for more than $750,000 in tax savings.

In 2012, Kelly moved to Dallas, TX, where she started her own consulting firm, garnering sales and use tax experience in 46 states. She completed a sales and use tax compliance project for 175 jurisdictions, filing more than $1,090,000 in delinquent sales tax liability. She completed another sales and use tax audit for a client, saving them $489,000 in liability. Since 2015 she has successfully achieved nearly $500,000 in penalties waived.

Kelly received her Bachelor of Science in accounting from Franklin University in Columbus, Ohio. She also received her Tax Compliance Certificate for state and local tax from Columbus State Community College. Kelly was a Division 1 college athlete, playing basketball for the Xavier Musketeers. She currently resides in Dallas with her husband, while her son attends UCLA.

Mr. Cole currently serves as Sales & Use Tax Consultant for Benchmark. Since 2013 Jeremy has accumulated a variety of experience working in the sales and use tax industry. He spent two years at Ryan, LLC, a Dallas-based firm which claims the largest transaction tax practice in the country. While here Jeremy represented various industries, including retail, grocery, restaurants and manufacturing. In 2014 Jeremy was acquired by one of the largest public accounting firms in the country BKD, LLP as a senior consultant. Jeremy, along with three team members were charged with starting the firm’s first sales and use tax division in the Dallas market. For the next two years Jeremy embraced this role, offering refund reviews, compliance and audit defense services for a variety of clients. Industries he served included retail, oil and gas, manufacturing, utilities, construction, information technology, hospitality and restaurants to name a few.

For Jeremy, sales and use tax is a family affair. His wife was a Sales and Use Tax Auditor for the State of Texas for four years and since 2014 has been a senior consultant at one of the largest tax consulting firms in the country. Jeremy received his BBA in Accounting from Southwestern Assemblies of God University, where he achieved the Dean’s List. He and his wife currently reside in Mesquite with their two young children.

As Vice President of Sales, Gina directs the sales and marketing initiatives for sales and use tax reviews at Benchmark and is responsible for developing and maintaining new business relationships. As a leader in sales and senior management for more than 20 years, Gina structures all processes around meeting the needs of the client, while achieving maximum results with every project. Gina values representing a company with both integrity and expertise. With Benchmark’s 20-year history of a 100-percent success rate, she views her role as not just a career, but as a mission to help companies exceed their financial goals.

Gina resides in Rockwall, Texas with her husband, one of Dallas’ finest. Between them, they have seven adult children and six grandchildren.

Todd has been with Benchmark since 1998 and currently serves as Director of Technology and Administration for the firm. His role is all-encompassing, overseeing all aspects of the company’s IT and administrative processes, as well as executing field work and coordinating all filings with the Texas Comptroller and state agencies.

Originally from Louisiana, Todd currently resides in Frisco, Texas where he applies his servant’s heart towards volunteer work at his church. He enjoys cooking out and spending time with friends.